Pre-Order

Pre-order

• What is a pre-order?

Payment

• When will I be charged for a pre-order?
• I want to pay a pre-order now to secure my order before the payment collection date.
• How can I change my payment method of a pre-order that I have placed?

Order Status

• When will my pre-order be shipped?
• Why did the estimated delivery date of my pre-order change?

Cancellation

• I no longer want my pre-order. Can I cancel the pre-order?

Product Information

• What if a product I've ordered is missing parts or instructions?