My Order

Order Details

• Where can I find my order details?
• Where can I find my order ID?
• How can I change my delivery address?

Order Verification

• After my purchase, I was notified that my purchase requires additional verification. What does this mean?
• I need help with verifying my order.
• The page keeps telling me that my order is pending. What should I do?

Order Status

• How do I check the status of my order?
• What should I do if I never received an order confirmation email?
• Why did I only receive part of my order?
• What should I do if I have not received my order?

Cancellation

• How can I cancel or modify an order?
• Can I cancel only part of my order?
• How can I change my delivery address?

Cart

• Will phone orders be accepted?
• I had items in my cart, but when I went to check out they were gone! How does that happen?
• What is the purchase limit?