If your page freezes while in the process of ordering, please check your email inbox for any "Order Confirmation" email. You will receive a confirmation email if your order has successfully gone through.
Please kindly check all folders within your inbox, including the Spam/ Junk folder. If you are using Gmail, please also check your Promotions inbox.
If you've placed your order using a registered account, and cannot find any confirmation email in any of your folders 30 minutes after placing your order, please check under your Order History. If your order has been successful, it will appear under your Order History and you may contact us here to request for an order confirmation to be re-sent to you.
If you've placed your order as Guest or still require additional help, please contact our Customer Support team here.
Please provide the email address used for the order should it differ from the email address used for contacting our Customer Support team.